FAQs

How do I proceed if I want to make a gift?

If you wish to offer a piece, it is possible to send me the text you wish as well as the shipping address, I will integrate it with pleasure into the order. A nice fabric packaging is provided to wrap the parts.

What soil do you use?

We used several soils from Burgundy. Some land is collected directly near the workshop on the banks of the Sèvre.

where can i buy the parts

For now this e-shop is the only place where I sell the parts. If you are a shop, contact me if you want to distribute the parts.

How long before I receive my package?

All shipments leave on Saturday from the workshop. If you order a part on Saturday, the package will leave the following Saturday.

My order arrived broken, what can I do?

The parts are packed with the utmost care. A nice packaging has been designed to prevent any breakage. If your product arrives broken, let us know and we'll either issue a refund or an exchange. If the product breaks after being delivered, no exchange or refund will be possible.